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Sending Surveys via Mailchimp

ENGLISH ONLY: This article is only available in English.

Mailchimp and SurveyMonkey combined forces to provide more ways for you to email surveys to your friends, customers, employees, fans, and more. You can design a survey in SurveyMonkey and then distribute it through a SurveyMonkey email template in Mailchimp.

When you send your survey with Mailchimp you are sending out a Web Link Collector. By default, this collector is set to allow respondents take your survey once per computer.

Get Started! Visit the Mailchimp help center to setup the integration in your Mailchimp account.

Response Tracking and Analysis

The survey responses you collected with the Mailchimp integration can only be viewed in your SurveyMonkey account.

SurveyMonkey doesn't automatically record the email address associated with the Mailchimp list that distributed the survey. Survey responses will be anonymous unless you can add a question to the survey to collect identifying information.

From the Reports section in your Mailchimp account, you can view SurveyMonkey Stats to see who received, started, or completed the survey. If you want to view someone's survey response, you can click through to SurveyMonkey.

To access an individual response in SurveyMonkey from Mailchimp:

  1. From your Campaigns list, click View Report for a SurveyMonkey campaign.
  2. Click the Analytics 360 tab and scroll to SurveyMonkey Stats. You may need to authorize this feature to begin collecting data.
  3. Click View response next to the email address of the response you want to view and you'll be taken to the response in SurveyMonkey. Please note, it can take at least three hours from the time you sent your Mailchimp campaign to begin collecting data.

In addition, you can send follow-up emails in Mailchimp:

  • to those that have not started
  • to those that have started but did not finish
TIP! Visit the Mailchimp help center for more on survey reporting features and integration support.
The integration lets you design a survey in SurveyMonkey and distribute it through a SurveyMonkey email template in Mailchimp.

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