Foreign Language Support

Overview

Foreign Language Support provides the ability to gather responses with a localized email campaign and survey instrument. Select languages include:

English
Spanish
French
German
Simplified Chinese
Japanese
Portuguese

This is an add-on feature that is available for purchase at an additional cost. If you are interested in adding this feature to your TechValidate contract, please reach out to your dedicated Customer Success Manager.

How it Works

Survey Language Setup

Create a new survey in TechValidate.
On the survey Overview page, go to Project Info and click on the language.
Change the Locale to the language of your choice.
Click Save changes.

Survey Creation

The default survey questions (job titles, Net Promoter Score, named content, and customer reference), survey intro message, and the email invitations will automatically be translated in the chosen language.
Build out your survey questions in the chosen language.
Provide your dedicated Customer Success Manager with the English version of your survey questions and answer options.
Complete the necessary launch steps and submit your project for approval.

Viewing & Publishing Results

Your recipients will take the survey in their local language
Quotes/testimonials will be in the language the respondent submitted their answers in
Statistical content, charts, and case studies will automatically be in English, but you can translate it back to your desired language and submit with a note for staff during the publishing process

Using TechValidate Content Assets

Using TechValidate for Customer Reference Volunteers

TechValidate Content Library in Salesforce

TechValidate