When you build your survey programs, Momentive’s Expert Services team can provide consultation to help you get better insights. Our team can partner with you to maximize your programs and deliver value at any stage.
The table below provides a brief overview of the services we offer. Contact sales or your Customer Success Manager for more information.
|Customer Experience (CX) Services||Jumpstart or optimize your Voice of Customer (VoC) programs. Some examples include customer journey mapping, CX strategy, survey insights, and more.|
|Market Research Services||Get help with advanced research methods and analytics from our expert researchers. Request custom reports, dashboards, and more. We offer solutions for brand tracking, concept testing, product optimization, feature importance, price sensitivity, and others.|
|Survey Design and Programming||Share your use cases and desired outcomes with us so we can help you build and send an effective survey.|
|Survey Translations||Translate your survey and answer choices from English to certain languages. Or, translate open-ended responses from certain languages to English.|
|Reporting||Get a custom report summarizing findings and key themes from survey results. The report is available as a one-pager, executive summary, or comprehensive full report.|