SurveyMonkey

Express Delivery

Early access: This article is only available in English and for some customers at this time.

Express Delivery speeds up the completion of your SurveyMonkey Audience order by a business day or more. Respondents are paired with Express Delivery orders before they're prompted to take other surveys.

To complete your order before the estimated delivery date displayed in your order, add Express Delivery before you proceed to checkout. Once an order has started, you can't add Express Delivery.

If your project is scheduled for the future, you can't enable Express Delivery.

Orders are eligible for Express Delivery if:

  • You're purchasing respondents from our United States Contribute or Rewards panel.
  • Your targeting criteria is feasible.
  • There are currently fewer than 5 live Express Delivery orders currently running.

To enable Express Delivery:

  1. Create a Target Audience collector.
  2. In Your Estimate, toggle on Express Delivery. If your order is not eligible or no longer feasible, you'll see an error message.