Monetate is a solution that allows you to quickly build & run A/B and multivariate tests using behavioral and contextual data. Integrating GetFeedback Digital with Monetate lets you target Monetate Campaigns using feedback or campaign results and adds Monetate experience data to your GetFeedback campaign and feedback results.
In order to push GetFeedback for Websites data to Monetate, we'll be using Monetate’s setCustomVariables API.
Below you'll find the code that you'll need to implement on your website to push this data. Because GetFeedback uses the setEventCallback method, this code can only run after your feedback button has loaded.
Currently, there’s no fully tested, out-of-the-box integration for pushing Monetate Experience Data to GetFeedback for Web available.
However, we have a Proof-of-Concept(PoC) code you can try. The PoC code is added to the custom reports section of your Monetate environment.
After set up, the code will push Monetate experience data to GetFeedback Digital as custom variable metadata in your feedback items and campaign results.