ARTICLE

Conversation Survey Format

The Conversation survey format displays your survey questions like a chat conversation in a messaging app.

Video Overview

Design Guidelines

To use the Conversation format, your survey needs to meet the following requirements:

Using Conversation Format

To turn the Conversation format on:

  1. Go to the Design Survey section of your survey.
  2. In the left sidebar, click Survey Format.
  3. Select Conversation

Survey Behavior

Before you send your survey, you can see what it will look like to survey-takers in the Preview & Score section.

Survey takers won't be able to skip questions in conversation format. Survey responses are recorded after each question is answered. If someone closes the survey before completing it, you'll be able to see any questions they answered and the response status will show as Incomplete or Partial in the Analyze Results section.

Customizing the Avatar Image

Custom Avatar

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You can customize the avatar image in the Conversation format to personalize your survey. The default avatar image is the SurveyMonkey logo.

To change the avatar image:

  1. Go to the Design Survey section of your survey.
  2. In the left sidebar, click Survey Format.
  3. Click Conversation
  4. Click + Avatar Image.
  5. Upload an image from your computer.
  6. Click Replace.