Reviewing and Assignments FAQ

Learn more about using the Review (Assignment) dashboard and managing assignments.

If your program has launched:

This will download the completed reviews for this application in a PDF format.

To Export your assignments from the site:

This will export the review details for selected applications in a CSV file based on the Reviewer Columns and Team Columns available on your Review Dashboard.

Within your review stage settings, you can configure which tasks in the application workflow are to be visible to your reviewers. For example, if you have a form that collects personal information about the applicant, but you wish it to be a blind review, you can choose to hide that form.

For more information on Stage Visibility, you can refer to Advanced Review Stage Visibility and Simple Review Stage Visibility.

By default, a reviewer will only be able to see their own reviews and scores. However, you may wish for reviewers to see each other's reviews, for example seeing reviews from previous review stages.

There may be certain situations where reviews are completed in error due to incorrectly distributed assignments or in the case where a reviewer can no longer participate in a review process.

The purpose of clearing a review is to ensure all reporting data is relevant and that only applicable reviews are considered when the final decision of an application is made. Clearing a review does not remove the review assignment from a reviewer or team. Instead, this action will clear all review task progress the user or team has made for a given application. It is applied at the stage level so clearing a review of reviewers or teams in one stage will not affect other reviews completed for an application in other review stages within a program.

To clear the review of an individual application:

To clear the reviews of multiple applications from a single reviewer or review team:

There are a few reasons that applications may not appear or be reviewable to reviewers in their site, including:

For more information on this issue, you can refer to our article on Troubleshooting Reviewer Issues, that walks through a few common questions a reviewer may have and how to address them.

If you are looking to unassign an application from a reviewer, and upon performing the unassignment, the application remains it may be because the reviewer is a member of a team that the application is assigned to.

If the application is assigned at the team level and the reviewer is a member of that team, then you won't be able to unassign the application from the one reviewer. In this case, the reviewer would need to be removed from the team.

Alternatively, depending on the reason for unassigning the application, you could also mark the application as a Conflict of Interest for the reviewer. This would remove the application from the reviewers' view, and flag it as a conflict of interest.

If this is the case, it is likely that you have an automated process set up so that when the reviewer completes the review the application is moved onto the next stage.

Once an application is moved out of the reviewer stage, it will no longer be visible to the reviewer.

If you wish to allow the reviewers to continue to see the applications in their screen after completing the review, there are two options: