File Upload Question
The File Upload question, available on the GOLD plan and above, lets respondents attach files to their response.
Creating a File Upload Question
To add this question type:
- Drag and drop File Upload into your survey from the BUILDER section on the Design Survey page.
- Enter your question text.
- Adjust the settings under the Edit and Options tabs.
- Click Save.
Under the Edit tab, you can adjust the following settings specific to the File Upload question.
|Instructions for Respondent||Enter additional instructions for your respondent—they'll appear directly under the question text.|
|Allowable File Types||Select the file types you want the question to accept. File Upload questions support the following file types:
|Validation Message||Customize the error message that appears when someone uploads an invalid file type, or a file that exceeds the size limit. By default, the error message will automatically list the allowable file types you selected.|
Under the Options tab, you can also adjust these settings:
|Maximum file size accepted||16MB|
|Number of File Upload questions allowed per survey||20|
|Storage space per account||Unlimited|
Taking the Survey
To answer the question, click Choose File and upload a file from your computer.
If you change your mind, you can click Remove File to clear your response, or Replace File to change the file.
In the Analyze Results section, you can view and manage the files that were uploaded to your survey.
You can preview image files in the Analyze Results section. At this time, you can't preview PDF, DOC, or DOCX files, so you'll need to download them to view their content.
To preview a file:
- Under the Question Summaries tab, scroll to the File Upload question.
- Click the down arrow to the right of the file you want to preview.
- Click Preview file.
You can download a file from the Question Summaries tab, or from the Individual Responses tab. In both places, click Download next to the file you want to save to your computer.
At this time there is no way to bulk download all files.
The only way to delete a file is to delete the entire response. However, there's no storage limit in your account so you don't have to worry about clearing up space.
Most exports (except PowerPoint) include the file names of the files uploaded to your survey, so you can associate each response with the correct file.