File Upload Question

File Upload

Paid feature

The File Upload question lets survey takers attach files to their response.

Video Overview

To add a file upload question:

Under the Edit tab, you can adjust the following settings specific to the File Upload question.

Setting	Description
Instructions for Respondent	Enter additional instructions for your respondent—they'll appear directly under the question text.
Allowable File Types	Select the file types you want the question to accept. File Upload questions support the following file types: PDF DOC, DOCX PNG JPG, JPEG GIF
Validation Message	Customize the error message that appears when someone uploads an invalid file type, or a file that exceeds the size limit. By default, the error message will automatically list the allowable file types you selected.

Under the Options tab, you can also adjust these settings:

Item	Limit
Maximum file size accepted	16MB
Number of File Upload questions allowed per survey	20
Storage space per account	Unlimited

In the Analyze Results section, you can view and manage the files that were uploaded to your survey.

Preview a File
You can preview image files in the Analyze Results section. At this time, you can't preview PDF, DOC, or DOCX files, so you'll need to download them to view their content.
To preview a file:
1. Under the Question Summaries tab, scroll to the File Upload question.
2. Click the down arrow to the right of the file you want to preview.
3. Click Preview file.
Downloading Files
To download all files:
1. In the Question Summaries tab, scroll to the File Upload question.
2. In the right-hand corner, click Save As.
3. Select Download all files.
The downloaded file name includes the respondent ID along with the title of the image.
You can download up to 200MB of files at once. If your files total more than 200MB, you may need to download files individually to reduce the export size.
To download files one at a time, click Download next to the file you want to save in the Question Summaries tab.
Delete a File
Exports
Shared Data Pages and Results Dashboards
Removed Files