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Commenting on Surveys and Results

You can invite people to comment on both your survey design in preview mode and your survey results via a shared data page. This way you can work together on surveys in SurveyMonkey, instead of sending feedback back-and-forth via email.

TIP! Anyone you invite to comment needs to sign in to a SurveyMonkey account to post a comment. If someone you invite doesn't have an account, they can sign up for free.

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Video Overview

 

Inviting People to Comment

When you invite someone to comment on your survey design, you're sharing your survey preview.

When you invite someone to comment on your survey results, you’re sharing a shared data page.

Survey Preview

Preview mode lets people test out the survey design and comment on questions. Survey responses aren't recorded in preview mode.

If you're on a team, only the survey owner can invite people to comment by email. Even if you have full editing access to a shared survey, you can't invite others to comment by email.

To invite someone to comment on your survey design by email:

  1. Go to the Preview & Score section of your survey.
  2. In the upper-right corner, click w or click Invite Others.
  3. In the new window, click the U Invite in the upper-right corner.
  4. Make sure commenting is turned on.
  5. Click U Invite. You can invite people in your team, or you can invite any email address.
  6. Click Send.

You can also copy the URL from the address bar to share your preview with others.

Anyone with the preview link can see comments, and anyone with the link who's also signed into a SurveyMonkey account can leave comments.

TIP! If you're in a team, you can share surveys with others and give them full editing access to your survey.
Shared Data Page

When you invite someone to comment on your survey results, you’re sharing your results in a shared data page.

To invite someone to comment on your surveys results by email:

  1. Create a shared data page in the Analyze Results section of your survey.
  2. In the upper-right corner of the shared data page, click U Invite.
  3. Make sure commenting is turned on.
  4. Click U Invite. You can invite people in your team, or you can invite any email address.
  5. Click Send.

When commenting is turned on, you can also copy and share the URL to your shared data page. Anyone with the link can see and leave comments on your survey results.

If you'd like to restrict access, you can make your page Password Restricted or turn sharing off. You can create multiple shared data pages and share them intentionally. For example, create a page for getting feedback and another with comments restricted.

 

Turning Commenting On or Off

You can turn commenting on or off at any time. This either allows or restricts people from commenting, deleting, and resolving comments.

If you're on a team, only survey owners can turn commenting on or off. If you have full editing access to a shared survey, you can't turn commenting on or off.

Survey Preview

To turn commenting on or off:

  1. Go to the survey preview.
  2. In the upper-right corner, click w or click Invite Others.
  3. In the upper-right corner, click U Invite.
  4. Click the toggle to turn commenting on or off. Changes are saved automatically.
Shared Data Page

To turn commenting on or off:

  1. Go to the shared data page.
  2. In the upper-right corner, click U Invite.
  3. Click the toggle to turn commenting on or off. Changes are saved automatically.

Any unresolved or undeleted comments display on a shared data page even if commenting has been turned off.

 

Leaving & Viewing Comments

You can comment on a survey preview or a shared data page if you're invited by the survey owner via email, or if someone shared a direct URL with you. You need a SurveyMonkey account to leave comments. If you don’t already have an account, you can sign up for free.

To leave a comment:

  1. In the upper-right corner, click the w comment icon.
  2. Click w next to each question to see existing comments. Click + COMMENT to add a new comment.
  3. Click Post.
TIP! If your account is linked with Microsoft 365, you can @mention in comments to notify an Microsoft 365 contact.

Viewing, Resolving, and Deleting Comments

Questions with comments will have the w comment icon next to them. People won’t be able to see comments when they take the survey.

Survey owners and commenters can:

  • View and reply to all comments
  • Edit or delete their own comments and comment threads

Only survey owners can resolve comment threads or delete any comments.

You can view, resolve, and delete comments by clicking the w comment icon in either your survey preview, Collect Responses page, or the shared data page.

BETA FEATURE: Viewing comments in the Design Survey page is currently in beta and only available to some customers.

To review comments while designing your survey, click the w comment icon on the Design Survey page for a view-only version. To reply to, resolve, or delete the comments, go to the survey preview page.

 

Getting Notified About Comments by Email

Survey Owners

If you have daily summary notifications turned on, you'll get an email notification for each new comment, reply to a comment, or deleted comment on your survey or your shared data page.

Commenters

If you're invited to comment by email, click Open Survey and log in or sign up for an account to comment. Make sure the account email address matches the email address your invitation to comment was sent to.

You'll get an email when people reply to comments you've left, leave comments on threads you're part of, or if your comment is resolved or deleted by the survey owner.

Opting Out

You can opt out of commenting alerts directly from one of the emails —just click the link to manage alerts for this survey. If you want to opt back in later, the same link in the email will allow you to re-activate commenting alerts for that survey.

TIP! If you're not reciving email notifications, add our domains and IP addresses to your allow list.
You can invite people to comment on your survey design in Preview & Score or on your survey results via a Shared Data Page.

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