User Report

User Table
Viewing Surveys in an Account

If you're a Primary Admin or Admin of an Enterprise team, the User Report gives you more visibility into your team's activity.

View account details like the number of surveys each user has in their account, and the date they were last active.
Preview the surveys in each account to better understand how people on your team are using SurveyMonkey.

To get to the User Report:

Select My Team from the main navigation.
Select User Report.

User Table

The User Table lists all the users on your team, and the following usage metrics about each account:

Column	Description
Email	The email address associated with the user's account.
Username	The username of the account.
First name	The first name of the user, from their My Account page.
Last name	The last name of the user, from their My Account page.
Last active	The last time the user logged in, edited a survey, or a survey in their account received a response.
Active surveys	The number of surveys in the user's account that were modified within the selected date range. This number includes surveys created by other people on the team and shared with this user.
Responses	The number of responses the user's account has collected within the selected date range. All responses, including ones you delete or transfer out, count towards the total number of responses collected within the survey owner's account.
All time responses	The total number of responses across all surveys that remain in this account. The date filter doesn’t apply to this column.
Last active	The last time (UTC) the user logged in, or a survey within the account was modified.
Shared surveys	The number of surveys shared with or by this user.
Seat type	The user's seat type. Either Power or Casual.
Role	The user's role on the team. See: Enterprise team seats, roles and permissions.
Divisions	The users' division (only available on teams with Divisions enabled).
Department*	The user's department, as defined in your company's Identity Provider.
Cost Center*	The cost center associated with the user, as defined in your company's Identity Provider.

*Only available on Enterprise teams with SSO enabled.

Filtering the Report

You can use filters to narrow down your user list based on some of the data in the table. The following filters are available:

Filter	Description
Role	Filter by the user's role on the team.
Seat type	Filter by Power or Casual.
Division	Filter by the user's division (Only available on teams with Divisions enabled).
Department	Filter by the user's department (only available on teams with SSO enabled).
Shared surveys	Enter a numerical range to filter by number of surveys shared with or by this user.
Responses received	Enter a numerical range to filter by how many responses the user has received in their account.
Active surveys	Enter a numerical range to filter by how many modified surveys the user has in their account. This includes shared surveys.

Select the funnel icon for filtering.

Searching the Report
You can use the search bar in the upper-right corner of the table to quickly find a specific person. The search bar will search the following fields:
- Email
- Username
- First name
- Last name
Exporting Account Reports
TIP! You can export the table with a date range and filter applied to the report.
To export the report as a CSV, click Export in the upper-right corner of the table.
At this time there's no way to export an individual user's survey list.
Timestamp Format
Timestamps are shown in ISO 8601 format, which looks like this: 2016-02-17T21:37:40.643Z
- The first portion is the date in YYYY-MM-DD format.
- The second portion (introduced by the letter T) is the time in 24-hour notation (HH:mm:ss.sss).
- The letter Z at the end of the timestamp stands for the "Zulu" time zone, which is the same as UTC.
Setting up Display Columns
Setting the Date Range
By default, the report shows your current billing cycle. You can narrow down the time period by using the date dropdown menu above the table. Date filters affect the Active surveys, Response and Shared surveys columns only.
The following date ranges are available:
- Current billing cycle (default)
- Today
- This week
- This month
- This quarter
- This year
- Last 365 days
TIP! All date ranges end with the current date. If you can’t select a date, no data is available for that time period.
You can’t select dates before June 2023, as this was when the User Report feature was first introduced.

Viewing Surveys in an Account

In the User Report, you can see the surveys created by people on your team and help manage those surveys. You can easily transfer a survey from one account to another, share surveys on behalf of others, or delete surveys. For more information on survey management, see Manage your Team's Surveys.

Deleting a survey is a permanent action that can't be reversed. To keep a survey and its responses available for the Team, make sure to transfer the survey to another before deleting.

To view a list of surveys in a specific account:

Go to the User Report page.
Click on the Email address of the user whose surveys you'd like to see.

When you view someone’s surveys, you can see how many surveys the user has created, shared, and has open collectors for.

TIP! To preview a survey, click any survey title to preview the entire survey—responses won't be recorded.

Searching for a survey

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User Report

User Table

Viewing Surveys in an Account

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