Using the Rule Builder

Conditions define the fields you want to base the rule on, and how you want us to evaluate those fields. Conditions are made up of three parts:

The action is what you want to happen if the condition is met (is true). An action only occurs when the condition of the rule is true.

Each type of rule has different actions available for you to choose from, like showing and hiding fields, skipping pages, and showing custom confirmation messages.

For example, if "Do you want to subscribe to our newsletter? is Yes" is the condition, your action might be to "SHOW an Email field".

To create rules:

If you have an existing rule, click the big green circle to the right of a rule to add another one. This duplicates the existing rule, then you can edit it however you'd like.

To disable or turn off all rules, uncheck the Enable Rules box at the top of the page. Your changes are saved automatically.

To delete an individual rule, click the big red circle with the minus sign, then click Save at the bottom of the page.

To use multiple rules, click the big green circle with the plus sign. This duplicates the existing rule, then you can edit it however you'd like.

When you have multiple rules for a form, they're organized in a numbered list and evaluated from top to bottom. So rule 1 is evaluated first, then rule 2, then rule 3, and so on.

If two or more of your rules conflict, your form will still work, but in the event that someone taking your form meets both conditions, your form will only follow the last rule in the list.

If any Field Rules conflict, you’ll see a warning when you save. If any Page Rules conflict or Form Rules conflict, you won't see a warning, so take caution when setting them up!

You can use multiple conditions within one rule.

To the right each condition, there's a white button with a plus sign that allows you to add another condition for the rule. You can use up to 50 conditions per rule.

When you're using multiple conditions in a rule, you'll see a black drop-down menu that says AND or OR. You can choose whether the rule requires all of the conditions to be true (AND) or if just one of the conditions needs to be true (OR) before the action will be executed.

You can't mix and match AND or OR within a single rule.

Let's say you're hosting an event and sending people who RSVP'd a form to fill out. You ask them how many people they're bringing with them. You want to get their guests' names so you can put them on the guest list. But you want your form to be smart—the number of Name fields you want to add should match the number of people they're bringing.