Taxes on Wufoo Purchases

Depending on your billing location, taxes may be included in the price of subscriptions, renewals, or fees, or may be added as a separate line item on your invoice. If you don’t see your billing country listed below, Wufoo doesn't add taxes to your purchase price. It’s your responsibility as a consumer or business to pay any applicable taxes to your local government, as needed.

You can find your invoices on the My Account page. Invoices include the applicable tax for your billing location, the price of the plan, and the total amount you paid.

Some organizations and businesses may be exempt from sales tax. If you're currently receiving a charity or nonprofit discount, you aren't automatically exempt from paying sales tax, and you need to complete the exemption process based on your location.

Visit our Legal Center for more information on how we assess and charge sales tax.

Wufoo is required to charge sales tax in certain U.S. locations to comply with local laws. If the billing address for your current payment method is located in a region that collects sales tax, you'll see the tax on your Wufoo invoice starting in early 2019.

Local tax rates vary depending on your state, county, and city. Make sure your current Billing Information is up to date so that we can charge the correct tax rate.

Wufoo may not assess tax in some locations or on some of its services. If you want to estimate your potential sales tax, the best way is to use an online sales tax calculator.

Some organizations and businesses may be exempt from sales tax. If you believe your organization qualifies for tax-exempt status, apply for tax exemption before you upgrade or renew your account.

Once a valid certificate is linked to your account, future purchases will be exempt from tax. If you're charged tax after submitting your exemption information, please contact us.

If you're located outside of the United States, Wufoo may be provided to you by our European subsidiary in Ireland, SurveyMonkey Europe UC.

VAT & Wufoo Subscriptions

To comply with laws in the European Union (EU), Value Added Tax (VAT) is included in the price of subscription plans when applicable.

  • The applicable VAT rate depends on your billing country.
  • If you're a VAT-registered business in the EU (other than Ireland), you can add a VAT registration number to pay a price exclusive of VAT.
  • We are required to collect VAT on all transactions with our customers located in Ireland.

VAT Invoices

If you're a VAT-registered business in the EU and you added a valid VAT registration number to your Wufoo account, VAT invoices are issued within a week after your account activation or renewal. This invoice is automatically created by a separate system in our Ireland office per EU regulations.

To get your VAT invoice:

  1. Log in to your Wufoo account.
  2. At the top of the page,
    • If you're using legacy Wufoo, click Account.
    • If you're using the new Wufoo experience, click your username and then Account Settings.
  3. Scroll down to the Your Bills section and click the one you want the invoice for.
  4. At the top of the bill, click Tax Invoice to download it.

SurveyMonkey Europe Address & VAT ID

SurveyMonkey Europe UC
2 Shelbourne Buildings, 2nd Floor
Shelbourne Road, Ballsbridge
Dublin 4, Ireland

VAT ID: IE 3223102GH

Wufoo includes tax on purchases in the following countries when applicable. In some countries, businesses may be able to exclude sales tax from the purchase price by adding their tax registration number to their billing information.

CountryName of TaxExemption Available?Starting Date
AustraliaGoods & Services Tax (GST)
January 13, 2020
Canada Depending on province or territory: Goods & Services Tax (GST)/ Harmonized Sales Tax (HST)/ Quebec Sales Tax (QST)/ and/or Provincial Sales Tax (PST)
All provinces and territories starting April 2021
ChileValue Added Tax (VAT)
December 10, 2020
IcelandValue Added Tax (VAT)
December 8, 2021
IndiaOnline Information & Database Access or Retrieval Services Tax (OIDAR)
January 13, 2020
JapanJapanese Consumption Tax (JCT)
January 13, 2020
KenyaValue Added Tax (VAT)
May 19, 2021
MalaysiaDigital Service Tax (DST)
January 1, 2020
MexicoValue Added Tax (VAT)
April 15, 2021
New ZealandGoods & Services Tax (GST)
January 13, 2020
NorwayValue Added Tax (VAT)
January 13, 2020
OmanValue Added Tax (VAT)
June 23, 2021
RussiaValue Added Tax (VAT)
January 13, 2020
Saudi ArabiaValue Added Tax (VAT)
April 15, 2021
SingaporeGoods & Services Tax (GST)
January 1, 2020
South AfricaValue Added Tax (VAT)
January 13, 2020
South KoreaValue Added Tax (VAT)
January 13, 2020
SwitzerlandValue Added Tax (VAT)
January 13, 2020
TaiwanValue Added Tax (VAT)
January 13, 2020
ThailandValue Added Tax (VAT)
September 23, 2021
TurkeyValue Added Tax (VAT)
January 1, 2020
United Arab EmiratesValue Added Tax (VAT)
January 13, 2020