Troubleshooting Skip Logic Issues

ARTICLE

Troubleshooting Skip Logic Issues

Question and Page Skip Logic

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Review these common issues that arise when using Skip Logic.

  • Respondents get stuck on one page and can't advance
  • Respondents skipped required questions
  • Logic isn't activating on questions
  • Logic on Checkbox and Image Choice (multiple answers) questions not working
  • Skip Logic skips to the wrong question number

Tips for Successful Skip Logic: Always move respondents forward through a survey by adding skip logic questions at the end of a page. Make sure to preview and test your skip logic to ensure that each logic path is set up correctly.