English is the default language for the SurveyMonkey Apply platform, but translations are accepted. These translations are applied using a template that can be downloaded directly from your site. This article serves as a guide for adding additional languages to your site to provide a smooth and easy to use experience for your users.
The Translations page serves as the management hub where administrators can add, monitor, and toggle the availability of languages within a site. Once a language has been added and made visible, users will be able to toggle between the available languages at their choosing.
For a language to be available the requested translations must be uploaded to the site using a .csv file format. The process requires downloading a translation template and uploading the populated file into the site. The availability of languages can be limited until all translations have been added and verified.
To navigate to the Translations page:
Below is a description of the various sections and labels visible within the Translations page.
|Default language||Choose the language that your users will use by default when they sign into your site for the first time|
|Supported languages||The default and any additional languages that are available for use in your site|
|Visible in site||Toggle the visibility of the language for your users. If a language is not marked as visible, users will not be able to use the site in that language|
|Download translation template||Select to download a .csv template with the available text that can be translated within the site|
Adding a language to your site requires using a specific template that will later be uploaded to your site to apply the translations you have added.
To download the template:
Once you have downloaded the template and opened the file within Excel, you will see that there is a dedicated language column for the translations you are adding. The order of the columns within the file are displayed in the image below. Your translations must be added to Column B in order for the upload to add the translation.
To translate a field:
Once the required translations have been added to the template you will need to upload the file back into the site.
To upload a translation file:
Missing translations can be monitored from Translations using the missing translation icon that appears in line with additional languages with missing translations. This is a tool to ensure that when new features are added to your site that you can monitor which text is missing a translation.
To add missing translations:
After translations have been uploaded you may find that a mistake was made within the file causing the translation to be incorrect. Corrections can be made using the following steps: