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We have specific, role-based FAQs with guidance always available:
We offer email support in English to all users, including Administrators, Applicants, Reviewers, and Recommenders.
To contact support:
Phone support is available to site Administrators through our SurveyMonkey AI assistant chatbot. When asked for your Apply User Type, select Administrative User to request a phone call.
SurveyMonkey Apply doesn’t have a contact phone number posted online. If you find a phone number from an internet search, it’s a scam. Learn more: Avoiding Scams