Allowing Multiple Responses

Multiple Responses lets people take your survey more than once from the same browser. This is handy if you expect survey takers to take your survey on a shared device, like in a computer lab or on a public kiosk. We use cookies to know if someone has already taken the survey and whether they're allowed to take it again.

Jump to...


Allowing Multiple Responses

You can enable the Multiple Responses collector option when you're using the Web Link collector, Website collector, or Social Media collector.

To turn on Multiple Responses:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of the collector to see the collector option.
  3. Click Multiple Responses.
  4. Select On, allow the survey to be taken more than once from the same device. Your changes save automatically.

Response editing is limited when both Multiple Responses and Response Editing are on. People can only edit responses while they’re taking your survey—they can't edit responses after it’s completed.

TIP!  If you expect people to take your survey on a shared device or you’re manually entering survey responses, set the survey end page option to loop back to the beginning so the next survey is ready to go.

Multiple Responses is Automatically On

The Facebook Messenger collector, Manual Data Entry collector, and Kiosk collector are meant to help you collect responses from multiple people, so there isn't an option to disable Multiple Responses.


Surveys with a Single Response

By default, Multiple Responses is turned off for most collectors, meaning the survey allows only one response per browser or email address.

Web Link and Website Collectors

When Multiple Responses is off and someone tries to take the survey again using the same browser, they'll see a message that they already took the survey.

If the survey-taker's browser is set to clear cookies each time it's closed or they access the survey on a different browser or device, they’ll be able to take the survey multiple times.

Email Invitation Collectors

There isn't an option to allow multiple responses for email invitations. Each recipient can only respond to an email invitation once.

If you want a recipient to take the survey more than once, create a new Email Invitation collector.


기본적으로 컬렉터는 컴퓨터당 하나의 응답만 허용합니다. 사람들이 한 번 이상 설문조사에 참여하기를 원하거나 공유 컴퓨터(예: 키오스크나 컴퓨터실)에서 설문조사에 참여하는 응답자가 있을 것으로 계획하는 경우 컴퓨터당 복수 응답 기능을 허용하도록 선택할 수 있습니다.

답을 얻으세요