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Question Bank

Question Bank is a library containing hundreds of questions you can add to your survey in seconds. These questions are written and certified by our very own survey methodologists. It's available to all SurveyMonkey customers—all you need to get started is a SurveyMonkey account and a survey to play around with.

Tip! Consider creating a Custom Question Bank for your team.

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Browsing Questions

To browse Question Bank:

  1. Go to the Design Survey section of your survey.
  2. In the left sidebar, click QUESTION BANK.
  3. Click a category to open the Question Bank browser.
  4. Search for questions by keyword or click Filters to refine the results by tags.
TIP! We also have pre-written survey templates you can use to create a survey. When browsing Question Bank, you'll see survey templates that use the types of questions you're browsing.

 

Adding Questions

To add a question:

  1. Open the Question Bank browser.
  2. Drag and drop or just click a question to add it to the preview.
  3. In the preview, drag and drop questions in the order you'd like them.
  4. Click + Add Questions.
Why can't I re-order or delete questions?

If your questions are in a grey box in the Question Bank preview, it means you've already added them to your survey. Close the Question Bank browser to move them or delete them.

How do I put questions on different pages of the survey?

Once you close the Question Bank browser, you can add pages to your survey design and move questions wherever you'd like.

 

 

Editing Questions

Question Bank questions are written and certified by survey methodologists. Certain questions can be customized without the loss of certification—if you see drop-down menus in the question text, click to see options that may better fit the context of your survey. However, if you make additional edits to the wording of the question, it'll lose its certification and associated badge.

Badges

After you add a Question Bank question to your survey, you'll see it has a little badge when you hover over the question in your survey design. The badge is just for your reference—it means your question is certified and in some cases who we partnered with to write it—and it doesn't show to respondents.

Benchmarks

The benchmarks badge indicates whether a question is benchmarkable. Look for it when adding questions from Question Bank and turn on free benchmarks in your survey results.

Your response data from any eligible Question Bank questions will be contributed to benchmarks on an de-identified and aggregated basis. You can opt out of benchmarks at any time by changing your privacy settings.

 

Restrictions

Feature
Restriction
Question and Answer PipingYou can pipe from a Question Bank question into a question you created. However, you can't pipe into a Question Bank question.
A/B TestYou can't add this feature to a Question Bank question.
Sort, Randomize, Flip ChoicesYou can't add this feature to a Question Bank question.
Add "Other" Comment BoxYou can't add this feature to a Question Bank question.
Survey LanguageQuestion Bank is only available when your survey language is set to English, German, Portuguese, Japanese, Spanish, French, Dutch, Italian, Danish, Russian or Korean.
質問バンクとは、数秒内にアンケートに追加できる何百もの質問を含んだライブラリーです。これらの質問は、弊社独自のアンケート専門家によって記述および認定されています。

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