SurveyMonkey uses machine learning to review and score your survey draft, detect issues with survey structure or question formats, and recommend ways to improve the respondent experience and increase completion rate.
When you preview your survey, use the bar at the bottom of the preview to get an overall assessment and estimate completion rate, plus tips for improving your survey.
The Survey genius banner at the bottom of your Preview page lets you know if your survey is ready to send or has issues you should consider improving upon. Click View tips to expand a side panel with any issues we recommend fixing, survey tips, and predictions.
Click Edit survey to return to the Design survey section to make further design changes or click Continue to move on using the previewed survey.
Survey research shows that things like the number of questions in your survey, the order of question types, and the size or length of a question can affect survey completion rates. Your score and recommendations are based on this data.
Here's what each piece of your score means:
Item | Description |
| Overall Assessment | You get an overall assessment like "Critical Issues," "Minor Issues," "No Issues," or "Ready to send" depending on the level of severity and how many areas for improvement we find. |
| Estimated Completion Rate | The percentage of respondents that will likely complete your entire survey. |
| Estimated Time to Completion | How many minutes we estimate it'll take for people to complete your entire survey. |
Based on how you set up the questions in your survey, we recommend specific things you can change to make it more likely for people to complete your entire survey. Under each recommendation, we specify which question it applies to so you can easily go to the Design Survey section and make the right changes. We also recommend some features that might interest you based on how you've set up your survey so far.
If you edit your questions based on our recommendations, you can always score your survey again to see how you did. Of course, it's not required to follow our recommendations if you don't want to.