Filtering Survey Results

Filter rules allow you to break down your survey results and focus on specific parts of your data. For example, you can filter by question and answer to view respondents who answered a question a certain way. Or you can filter by completeness to view only complete responses.

When designing your survey, think about how you want to filter your results. If you want to see responses by group, make sure to include a question in the survey that will allow you to filter by that group.

For example, if you include a question in your survey asking employees to select their department, you can filter by question and answer to view only results from human resources department. To view only completed responses from the human resources department, you can also filter by completeness.

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Creating Filter Rules

To create a filter rule:

  1. Go to the Analyze Results section of your survey.
  2. In the ø Rules section of the left sidebar, click + Filter.
  3. Select a filter type.
  4. Choose the criteria you want to focus on.
  5. Click Apply. At the top of the page, you'll see the number of responses included in your filter compared to the number of survey responses you received.


Types of Filters

Filter Type
Question & AnswerView only respondents who answered a question in a certain way. For closed-ended questions, select the answer choices you'd like to include in the filtered view. For open-ended questions, enter the phrases to include, separated by commas.
CollectorIf you used multiple collectors, show only the responses recorded through certain collectors.
CompletenessShow only particular response statuses: Complete, Partial, Disqualified, or Over Quota.
Time PeriodView responses submitted on or between a specific time frame.
Respondent MetadataFilter by respondent metadata: response time, IP address, email address, first name, last name, or custom data.
Custom VariableIf you used any Custom Variables in your survey, sort by a common variable or unique name.
A/B TestIf you used an A/B test in your survey, show only respondents who saw a particular variable.
TagFor surveys using a question with open-ended responses, you can manually tag individual responses and sort by specific tags.
SentimentFilter by the sentiment of open-ended text responses: Positive, Neutral, or Negative.


How Filters Work

Filter Logic

A single filter rule uses OR logic. This means any responses that fit at least one of the filter's criteria are shown. For example, if you're filtering by Question & Answer and select both answer options A and B, the filter will include responses from people who chose either answer option A OR answer option B.

If you want to see all options except for one, you can create a NOT rule by selecting all options in the filter except the one you want to exclude.

Using Multiple Filters

You can apply multiple filter rules at the same time to narrow down your survey data even further.

When multiple filters are applied at the same time, they're combined using AND logic. This means that only results that meet all filter rules are shown. For example, if you apply a filter rule by Question & Answer and select answer option B, then also apply a second filter rule for responses tagged "human resources," your results will only show responses from people who chose answer option B AND have a response tagged "human resources."

Combined Filters

BETA FEATURE: Combined filters are currently in beta and only available to customers on some paid plans.

Once you've created a few filters, you can combine two or more filters with AND, OR, or NOT logic to do more advanced filtering.

To create a combined filter:

  1. Go to the Analyze Results section of your survey.
  2. In the ø Rules section of the left sidebar, click + Filter.
  3. Click Combine multiple filters.
  4. In the Combined Filters window, use the dropdowns to select a condition and a filter. To use NOT logic, select Does not match.
  5. Click + Condition and use the dropdowns to add another filter to your combined filter.
  6. Click the e And button to toggle between AND or OR logic.
  7. In the lower right corner, click Save. Your combined filter will be applied to your results, and show in the ø Rules section of the left sidebar.
TIP! You can save combinations of filters as Views. If your survey is shared with a team, anything saved in the Analyze Results section is visible to all collaborators when they access the survey. Clear names make it easy for other collaborators to recognize and use views in their own analysis.


Managing Filters

In the ø Rules section of the left sidebar, click the More icon . next to a filter rule to unapply, edit, rename, copy or delete it.

A green check mark 2 next to a filter means that the rule is active. You can toggle a rule on and off by clicking the filter name.


Exporting & Sharing Filters

You can export your results with a filter applied or share your survey results with other people.


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