Connect your SurveyMonkey account with Slack so you can automatically post survey responses in public or private Slack channels, in real time. You can set up the workflow so all responses post to Slack or set conditions based on a specific set of responses to target notifications and encourage the right people to take action.
Connecting SurveyMonkey to Slack is helpful for initiating action to follow up with customers or employees to improve trends based on their responses to your survey, or to share feedback to offer transparency to your team or just to the right people.
Automating responses in Slack is only possible for Complete responses.
You can set up automations so survey responses post in Slack.
To set up your survey to send Slack messages with your survey responses:
An overview of all Slack quick actions you set up are available in the Manage tab within the Connect apps tab. Select a toggle to disable or enable a quick action. Or, you can select the three dot menu (…) to Edit action, Manage connection, or Delete an automation.
TIP! Feel free to create multiple workflows to deliver to various channels or use filters to customize the information getting sent to Slack.
Any new responses matching your Send when filter criteria post to your channels in real time. The message you set up displays and may have a link to view the individual response, which opens a Shared data page in a new tab.
You can view and manage your connected apps and actions from the Manage tab, under Connect Apps.
You can Manage connections to either Reauthenticate, which refreshes your existing connection, or Delete the individual users' installation of the app.
In order to fully remove the SurveyMonkey app from your Slack workspace, a Slack Admin is needed. They can Remove app from the app listing's Configuration tab.
To manage your Slack quick actions, you can also select the toggle to turn an action on or off, or click the … to Edit action or Delete it permanently.