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SurveyMonkey

On April 2, 2025, the process to opt into Sentiment Analysis and Response Quality will be changing, and the Automatic Insights setting will go away. Learn more

Automatic Insights are analysis features that use machine learning to process your survey and give you helpful insights. For more information about how we handle your data, please see our Privacy Notice.

Machine learning is a type of artificial intelligence that uses statistical techniques to give computers the ability to learn with data. We use machine learning to help give you better insights on the data your surveys collect.

FeatureDescription
Sentiment AnalysisSentiment Analysis automatically classifies text responses as positive, negative or neutral.
Response QualityResponse Quality scans your survey results and flags low-quality responses.

In order to use Automatic Insights, you need to opt in. When you opt in to Automatic Insights, you're giving us permission to process your survey data with machine learning.

To opt in to Automatic Insights:

  1. Log in and go to My Account.
  2. Go to the Data Features section.
  3. Click Edit next to Automatic Insights.
  4. Select On.
  5. Click Save.

You can opt out at any time from the My Account page.