File Won’t Upload

ARTICLE

File Won’t Upload

If you're having trouble adding an image to your survey design, or uploading a file to your team Library, ensure that your file meets these requirements:

TypeSizeFormat
Image2MB or lessJPG, PNG, or GIF
Logo2MB or lessJPG, PNG, or GIF
Document16 MB or lessDOC, DOCX, or PDF

Reducing the File Size

If your file exceeds the size limit, review these tips for reducing the file size.

  • Images
  • Documents