Feedback
Help Center

Setting up Your Account

Setting up your GetFeedback account is a quick and simple process. Whether you are creating a new account from scratch or joining an existing team, this guide will help you get started.

To create a new account, go to the GetFeedback Homepage and select Sign up in the top-right corner.

You can create an account using work email or by selecting Sign up with Google for a faster experience.

If you receive a magic link when signing up, it is valid for 7 days.

After you complete sign-up and verify your email, we will redirect you to our Plans page. Here, you can select a Starter or Plus plan for your needs.

If you already have an account, select Log in on the homepage to enter your credentials, or sign in via Google.

If you are an Admin and haven’t created any forms yet, you can add colleagues to your team directly from your dashboard. Otherwise, you can invite new users from settings.

To invite a new user

  1. Select Settings in the bottom-left corner of your site.
  2. Select the Team Management tab.
  3. Enter your teammate's work email address and send the invitation.

They receive an email to join your organization and set up their profile. The invitation link is valid for 7 days.

Check our Team Management article for more details on user roles, seat limits, and invitation status.