Deploying via Google Tag Manager

If your team uses Google Tag Manager (GTM) to manage third-party scripts, you can deploy the GetFeedback snippet across your website without writing code.

Step-by-Step GTM Deployment

Before you begin, log in to your dashboard. Open the Install tab of your active project, and copy your unique JavaScript snippet container. Then, follow these steps in your GTM workspace:

Create a New Tag

Select your target tracking container.
From the left navigation options or the main overview panel, select Add a new tag.
Name your tag (e.g. "GetFeedback - Main Script Container").

Configure Tag Properties

Select the Tag Configuration box to open the template menu.
Scroll through the default configurations or use the search field to select Custom HTML.
Paste the snippet you copied from your GetFeedback builder directly into the HTML field.

Make sure the Support document.write checkbox remains unchecked to prevent performance issues.

Set the Global Trigger Rule

Select the lower Triggering options card configuration area.
Select the All Pages (Page View) trigger. This makes sure your buttons and forms can look for matching page criteria anywhere on your site.

Save, Review, and Publish

Select Save in the top right corner.
Select Submit on your workspace container.
Add an optional version name, and select Publish to push the changes live.

Verifying Your Deployment

After GTM publishes your tags, you can confirm the script is communicating with your website:

Load your live website and open your browser's developer console interface (typically by hitting F12 or right-clicking and choosing Inspect Element -> Console).
Type the command usabilla_live and press Enter.

If the tag triggers correctly, the system returns a code confirmation in the console.

Now that your GTM snippet is live, choose a guide below to set up your forms: Feedback Button, Trigger-based Forms, or Embedded Forms.

Using Content Security Policy (CSP) with GetFeedback Digital

Billing Details, Invoices, and Payment History

Getting Started with GetFeedback

GetFeedback