Before you send your survey, decide if you want to track who’s taken your survey or if you want to keep responses anonymous.
You need to set up your survey to track respondents before you send it out. It's not possible to start tracking responses after the survey is sent.
| Tracking Method | Description |
| Email Invitation Collector (Recommended) | Sending an Email Invitation is the best way to track respondents. An Email Invitation lets you track: |
| Web Link Collector | When you use a Web Link collector to send your survey, you can use these tracking options: |
| Text Message Collector (Enterprise only) | A text message collector tracks the number of texts you sent, whether any phone numbers bounced, the number of responses you received, and individual response status from the collector’s Overview and Recipients tabs. Recipient phone numbers aren't included in Analyze Results, so we recommend using custom data to see identifiable info like first name, last name, or other useful data. |
| IP Address | By default, most collectors track the IP address of your respondents as response metadata. However, if you turn on Anonymous Responses, your respondents’ IP addresses won't be tracked. If you want to track other identifying information, make sure to also choose another tracking method. |