m

Setting SurveyMonkey up as a Vendor

If you need to set SurveyMonkey up as a vendor or supplier for your organization before making a payment, review the documents and instructions below.

Jump to...

Download a Vendor Form

We offer standardized vendor forms to make it easy for you to establish SurveyMonkey as a vendor within your company or organization.

Find and download the form that best matches your company's location in the table below. Our company's legal name differs between vendor forms because SurveyMonkey has different international entities.

Billing CountryVendor Form to DownloadSurveyMonkey Entity
United StatesDownload Vendor Form_SurveyMonkey Inc_United States.pdf »SurveyMonkey Inc.
International (except Brazil)Download Vendor Form_SurveyMonkey Europe_International.pdf »SurveyMonkey Europe
BrazilDownload Vendor Form_SurveyMonkey Brasil_Brasil.pdf »SurveyMonkey Brasil Internet Ltda.
Need to make a payment? SurveyMonkey's bank details are on your open invoice. If paying by Local Bank Transfer, please contact us.

 

Purchase Orders

You can add a purchase order number to a SurveyMonkey invoice. Organizations find this helpful for administrative purposes, but please note it doesn’t constitute our acceptance of the purchase order terms and conditions, and any such terms are void.

Purchase orders aren’t valid forms of payment. In order to activate your account, you’ll need to pay using one of the accepted payment methods listed on the invoice.

Adding a purchase order number

Upgrading From a Free Plan

To add a purchase order number on the checkout page:

  1. Go to the Billing Details section.
  2. Click Optional Business Information.
  3. Fill in the Purchase Order Number field.
Renewing or Upgrading a Paid Plan

If you currently pay by invoice, you can add a purchase order number to your account:

  1. Go to your Billing Details.
  2. Check your next billing date. If it’s more than 45 days away, the number you add will be included on your renewal invoice.
  3. Scroll to the Payment Information section.
  4. Add or update your purchase order number.

If you need to add a purchase order number for an upcoming payment but don’t see this option in your account, pay by invoice instead.

Adding a Purchase Order Number to an Invoice

We can add a purchase order to an invoice that’s already been issued, as long as it hasn’t been paid—just contact us with the purchase order number and your SurveyMonkey invoice number.

Making a Payment

We’re not able to process payments when people send us purchase orders directly. Instead, you can pay using one of our payment methods, like credit card or wire transfer. If you're paying by invoice, payment options and bank information you can use to send us payment are listed right on your invoice.

If you need a document with our bank details to complete a purchase order at your organization, choose to pay by invoice or download a vendor form.

 

Remittance Advices

For a payment to be correctly applied to your account, you'll need to include the transaction number from your invoice on the payment itself. You can send a remittance advice for your records, but we may be unable to match it to your payment.

If you didn't include the transaction number on a payment, wait the standard payment processing time for your payment method and contact us with proof of payment.

 

Our W-9

SurveyMonkey Inc.
Tax ID Number: 37-1581003
Download our W-9 form »

If you have issues accessing the linked PDF, please contact us. We can fax or email you a copy.

To make a payment, follow the instructions on your invoice. We don’t accept payments at the address listed on our W-9.

 

Quotes

If you'd like to upgrade your account to an annual plan, you can get a document to use as a quote by creating an invoice—a payable document that includes your plan, price, billing details, and more.

To create an invoice:

  1. Sign in to your account.
  2. Choose the plan you want.
  3. On the checkout page, choose Invoice.
  4. Enter your billing details and click Confirm—this won't charge you.
  5. Get the invoice from your Transaction History.

Once you're ready to pay, detailed payment instructions are listed at the bottom of the invoice.

Learn how to set SurveyMonkey up as a vendor or supplier for your organization.

獲得回答