Editing Survey Responses
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- Turning On Response Editing
- Response Editing Options
- How are responses saved?
- Hiding the Previous Button
- Editing Responses in Your Results
Turning On Response Editing |
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To allow respondents to edit or change their survey responses:
Accepting Payments limitation Survey-takers won't be able to edit their responses after they submit a payment, even when response editing is on.
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Response Editing Options | ||||||||||||||||||||||
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You can allow people who take your survey to edit their responses either while completing the survey or after they submit the survey, or you can prevent respondents from editing their responses after they submit them. The available Response Editing options depend on the collector type you're using. Web Link or Website Collectors
The Multiple Responses setting affects your Response Editing options when using a Web Link collector or Website collector. Multiple Responses is Off If you allow one response per computer, you can allow editing even after the survey is submitted. In order for this setting to work properly, the respondent must use the same device and web browser they used to start the survey on because a cookie is stored in the respondent's browser that remembers their survey responses.
Multiple Responses is On If you allow multiple responses per computer, you can allow editing during the survey, but not after the survey is submitted or exited. In order for this setting to work properly, no cookie is stored in the respondent’s browser to remember their survey responses. If the survey is accessed from the same browser multiple times, the collector registers each time as a new respondent.
Email Invitation Collector
If you're using an Email Invitation Collector, the Multiple Responses setting doesn't affect your Response Editing options. A respondent can edit their survey responses from any computer since their responses are tied to their email address and not a cookie in their browser.
Target Audience Collector
If you buy survey responses using SurveyMonkey Audience, your survey is sent through the Target Audience Collector. We remove the Previous button from surveys sent when they're sent through Audience, so it's not possible for respondents to go back to previous pages to edit their responses. Additionally, if a respondent exits the survey, they can't access it again or pick up where they left off. |
How are responses saved? |
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Responses are saved and submitted when a respondent clicks the Next or Done button on each page of the survey. Responses don’t automatically save as each question is answered—they are saved and submitted page by page as respondents progress through the survey. TIP! If the survey is a single page, all responses are submitted at once when a respondent clicks the Done button. If the respondent doesn’t click the Done button, they will need to take the survey again to submit their responses.
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Hiding the Previous Button |
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If you choose to turn Response Editing off, respondents can still edit answers when they're on a given survey page, but not on previous pages—the Previous button is hidden from respondents when they're taking your survey. However, when previewing your survey design, you'll still be able to use the Previous button to go back and edit responses because collector options aren't active when using a preview link. TIP! If you don't allow response editing, edit the survey introduction to explain to respondents that they won't be able to go back to edit previous pages once they have submitted them.
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Editing Responses in Your Results |
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To edit a survey response for a respondent:
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