Setting SurveyMonkey up as a Vendor
If you need to set SurveyMonkey up as a vendor or supplier for your organization before making a payment, review the documents and instructions below.
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Download a Vendor Form | ||||||||||||
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We offer standardized vendor forms to make it easy for you to establish SurveyMonkey as a vendor within your company or organization. Find and download the form that best matches your company's location in the table below. Our company's legal name differs between vendor forms because SurveyMonkey has different international entities.
Need to make a payment? SurveyMonkey's bank details are on your open invoice. If paying by Local Bank Transfer, please contact us.
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Purchase Orders |
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You can add a purchase order number to a SurveyMonkey invoice. Organizations find this helpful for administrative purposes, but please note it doesn’t constitute our acceptance of the purchase order terms and conditions, and any such terms are void. Purchase orders aren’t valid forms of payment. In order to activate your account, you’ll need to pay using one of the accepted payment methods listed on the invoice.
Adding a purchase order numberUpgrading From a Free Plan
To add a purchase order number on the checkout page:
Renewing or Upgrading a Paid Plan
If you currently pay by invoice, you can add a purchase order number to your account:
If you need to add a purchase order number for an upcoming payment but don’t see this option in your account, pay by invoice instead. Adding a Purchase Order Number to an Invoice
We can add a purchase order to an invoice that’s already been issued, as long as it hasn’t been paid—just contact us with the purchase order number and your SurveyMonkey invoice number. Making a PaymentWe’re not able to process payments when people send us purchase orders directly. Instead, you can pay using one of our payment methods, like credit card or wire transfer. If you're paying by invoice, payment options and bank information you can use to send us payment are listed right on your invoice. If you need a document with our bank details to complete a purchase order at your organization, choose to pay by invoice or download a vendor form. |
Remittance Advices |
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For a payment to be correctly applied to your account, you'll need to include the transaction number from your invoice on the payment itself. You can send a remittance advice for your records, but we may be unable to match it to your payment. If you didn't include the transaction number on a payment, wait the standard payment processing time for your payment method and contact us with proof of payment. |
Our W-9 |
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SurveyMonkey Inc. If you have issues accessing the linked PDF, please contact us. We can fax or email you a copy. To make a payment, follow the instructions on your invoice. We don’t accept payments at the address listed on our W-9. |
Quotes |
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If you'd like to upgrade your account to an annual plan, you can get a document to use as a quote by creating an invoice—a payable document that includes your plan, price, billing details, and more. To create an invoice:
Once you're ready to pay, detailed payment instructions are listed at the bottom of the invoice. |