Comment Box Question
The Comment Box question allows you to collect long open-ended responses.
Creating a Comment Box Question
To add this question type:
- Drag and drop Comment Box into your survey from the BUILDER section.
- Enter question text.
- Configure any additional options.
- Click Save
Under the Options tab, you can further customize the question in the following ways:
- Require an Answer
- Adjust the Question Size & Layout
- Add Question & Answer Piping
- Enable Question A/B Test
Learn more: Editing Questions
Before you send out your survey, preview your survey design to see what your survey will look like to respondents.
Respondents can expand the textbox for longer responses, and there is no limit on how many characters they can enter.
NOTE: You can't set a word or character limit, or add a character counter.
When you view your responses in the Analyze Results section, you'll see a list of all the open-ended responses. Click View respondent's answers below any comment to jump to the respondent's full answer set.
You can also use the text analysis features to identify and tag recurring words or themes in your text responses.