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Do I need to disclose my privacy practices to respondents?

If you are a Japanese business and are collecting personal information in your survey (such as the names or contact details of survey respondents), the Japanese Act for the Protection of Personal Information may impose obligations on you in relation to your collection of this data.

One of these obligations arises when you provide the collected personal information to a third party.  In such a situation, you are responsible for: (1) disclosing the third party’s purpose of use of that information; and (2) obtaining a prior consent from the survey respondent to the transfer of their information to that third party.  In the case of a survey, data is being transferred to SurveyMonkey as a third party.

We suggest adding a page to the start of your survey which makes this disclosure and obtains this consent.

  1. Go to the Design section of your survey.
  2. From the Builder, drag and drop New Page to add a page before the first page of your survey.
  3. Enter a Page Title (e.g. Privacy Disclosure & Consent)
  4. In the Page Description, enter the necessary disclosure and consent language.  

For example: “This survey is being administered by [your business name] using a survey system provided by a third party, SurveyMonkey. Any personal information you submit as part of this survey will be stored and processed by SurveyMonkey on our behalf, in accordance with its Privacy Policy at www.surveymonkey.com/privacypolicy.aspx. By continuing with this survey, you consent to the transfer of your information to SurveyMonkey. [Your business name]’s privacy policy is available at: [URL to your privacy policy].”

 

If you are a Japanese business and are collecting personal information in your survey (such as the names or contact details of survey respondents), the Japanese Act for the Protection of Personal Information may impose obligations on you in relation to your collection of this data.

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