SurveyMonkey

The Conversation survey format displays your survey questions like a chat conversation in a messaging app.

To use the Conversation format, your survey needs to meet the following requirements:

To turn the Conversation format on:

  1. Go to the Design Survey section of your survey.
  2. In the left sidebar, click Format.
  3. Select Conversation.

Before you send your survey, you can see what it will look like to survey-takers in the Preview & Score section.

Survey takers won't be able to skip questions in conversation format. Survey responses are recorded after each question is answered. If someone closes the survey before completing it, you'll be able to see any questions they answered and the response status will show as Incomplete or Partial in the Analyze Results section.

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You can customize the avatar image in the Conversation format to personalize your survey. The default avatar image is the SurveyMonkey logo.

To change the avatar image:

  1. Go to the Design Survey section of your survey.
  2. In the left sidebar, click Format.
  3. Click Conversation
  4. Click + Avatar Image.
  5. Upload an image from your computer.
  6. Click Replace.