How to Analyze Results

Viewing Question Summaries, the default Analyze view, gives you quick insight into the overall results of your survey. For close-ended questions, dynamic charts are generated automatically for visual analysis.

Viewing Individual Responses is useful if you'd like to view each respondent's complete set of answers to your survey. You can view all responses in a table or scroll through each response one by one. Additionally, each individual response includes respondent metadata, giving you more insight into:

To browse individual responses, click the Individual Responses tab toward the top of the Analyze page. Scroll through the table to view your responses. Or, switch to Single view, then use the left and right arrows to navigate through each response.

Learn more: Viewing Individual Responses

You can view open-ended responses under the Question Summaries tab and under the Individual Responses tab. When you view an open-ended question in the Question Summaries area, you may need to click the Responses link to view all responses.

With some paid plans, you can use the text analysis features to identify and tag recurring words or themes in your responses.

Learn More: Viewing a Specific Comment in the Analysis

Compare results from multiple surveys in one dashboard. Create charts, filter results, and track changes over time. Or, compare results from different groups of respondents.

Learn more: Analyze Multiple Surveys Together

Use filter rules to focus on a specific subset of your data based on certain criteria that you define. When a filter is applied, only results that meet that criteria will show in the filtered view. Filters carry over to both the Question Summaries and Individual Responses tabs.

For example, if you only want to view responses submitted within a certain time frame, create a Filter by Time Period. If you only want to see responses from Females who submitted responses within that time frame, create a Filter by Question & Answer and apply both filters at once.

You can filter your results by:

To create a Filter rule, click Rules, then click +FILTER in the left sidebar.

Learn More: Filter Rules

Compare rules allow you to cross-tabulate your data to compare the answer choices to one question across the rest of the survey. In statistical terms, it is a joint distribution between two (or more) discrete variables such as product usage and demographics.

For example, if you included a survey question asking respondents to select their gender, you can create a Compare rule to cross-tabulate and compare the survey results from each gender side by side.

To create a Compare rule, click Rules, then click +COMPARE in the left sidebar.

Learn More: Compare Rules

You can use Show rules to display only certain survey questions or pages in the result summary. If you're only interested in analyzing certain questions or pages in your survey at a time, creating a Show rule will help you focus on those parts of the survey without the clutter of the rest of your survey.

For example, if you used skip logic in your survey to direct certain respondents to different questions based on their answers to previous questions, you can create a Show rule that contains only the questions included in that logic path for easier analysis.

To create a Show rule, click Rules, then click +SHOW in the left sidebar.

Learn More: Show Rules

A View is a snapshot of your data made up of any Filter, Compare, or Show rules that you apply to the survey results. With any paid plan, you can save views so that you can easily toggle back and forth between different views of your data at any time, without having to constantly recreate them.

Learn More: Views

Summary data exports contain the response percentages, response counts, and open-ended responses (optional). The PDF, PPT, and Excel exports also include presentation-ready graphs and charts.

To export Summary Data, click the Save As button in the upper right corner of the Analyze page, select Export file, and select All summary data.

Learn more: Exports

All responses data exports allow you to download your survey's raw data for further analysis. All responses data spreadsheet exports are available in many formats. You may also download individual responses in PDF format for easy printing and sharing.

To export All Responses data, click the Save As button in the upper right corner of the Analyze page, select Export file, and select All responses data.

Learn more: Exports

Exporting Individual Responses produces a PDF document that contains each respondent's full answer set, as well as respondent metadata. You can also export one single response under the Individual Responses tab in the Analyze section.

To export Individual Responses to PDF, click the Save As button in the upper right corner of the Analyze page, select Export file, and select All individual responses.

Learn more: Exports

Under the Question Summaries tab (the default view), charts are generated for each close-ended or numerical textboxes question in the survey.

To export a chart:

Learn more: Creating & Exporting Custom Charts