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Scheduled Maintenance - October 1

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SurveyMonkey is scheduled for planned maintenance from 8-11 am PST on October 1. During this period, you may experience intermittent connectivity issues when attempting to access any SurveyMonkey page or function. This includes all activities when logged in to your SurveyMonkey account as well as the ability to collect new responses. Thanks for your patience.
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Ways to Send Your Survey

After you finish designing your survey, create a collector to distribute it. Survey responses are then recorded directly in your account.

To start collecting responses:

  1. Go to the Collect Responses section of your survey.
  2. Choose the preferred collector type based on your survey needs and click Next. If you already have a collector, click + New Collector in the upper-right corner of your collector list.
  3. Edit the collector options to customize your respondents' survey-taking experience.
  4. Send the survey.

With a pro plan, you can create unlimited collectors per survey to reach respondents through various channels. There's a limit of 3 collectors per survey for BASIC plans. No matter how many collectors are on a survey, all responses collected are recorded in the Analyze Results section of the survey. You can filter by collector to focus on a particular group of respondents.

Shared Surveys: If you share a survey with your group, collaborators can edit some collector types on surveys shared with them. Other collector types are view only.

Collector Types

Collector TypeDescription
Web LinkCreate a link for your survey so you can send or post your survey anywhere you'd like.
Email InvitationUse our messaging system to send your survey by email and easily track respondents.
WebsiteEmbed a survey into a page on your site, have a survey invitation appear when people visit a specific page of your site, or have the survey appear when people visit a specific page of your site.
Social MediaPost your survey on Facebook, Twitter, and LinkedIn.
Targeted AudiencePurchase survey responses from people who meet certain demographic criteria. (Not available in all countries.)
Manual Data EntryInput responses collected offline or add responses on behalf of someone without an internet connection.
Mobile SDKGet a survey hash used by app developers to add surveys to iOS or Android apps.

Collector Options

Collector options are survey settings that enable you to customize your respondents' survey-taking experience—they affect who can access your survey, how many times respondents can take the survey, and what respondents see when they're done. Additionally, these settings allow you to track respondents or keep results anonymous.

Make sure to familiarize yourself with the collector options before sending out your survey!

TIP! Before sending out your survey, take the survey as a respondent would to make sure the collector settings are working as expected.
After you finish designing your survey, create a collector to distribute it. You can send a survey via URL, email, buy responses, and more. Survey responses are then recorded directly in your account.

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