Eventbrite & SurveyMonkey

Eventbrite’s SurveyMonkey extension lets you send surveys to your Eventbrite attendees. Attendees are automatically added as a group in your SurveyMonkey contacts that you can send an email invitation to.

To install the SurveyMonkey extension in your Eventbrite account:

  1. Click SurveyMonkey in the extensions list in the lower left corner of your Event Dashboard in your Eventbrite account.
  2. Click the Install App button and allow permission to access your SurveyMonkey account.

You can sSend an Eventbrite template survey, create a new survey to send, or copy and send an existing survey in your SurveyMonkey account.

Click below to see instructions for each option:

Sending an Eventbrite Survey Template

This option lets you send one of a variety of event-specific survey templates to your attendees using an email invitation. By default your email invitation has your attendees as recipients and is named after your event.

To send an Eventbrite survey template to your attendees:

  1. In your Eventbrite account, select the event whose attendees you’d like to send a survey to and click SurveyMonkey in the extensions list. If you haven’t already installed the extension, do so.
  2. Under Survey Options, select a survey template. You can preview the template at the bottom of the page.
  3. Select whether you want to send your survey to all attendees or only those who have checked in at your event and click Continue.
  4. Eventbrite sends you to SurveyMonkey where you’ll see a preview of your invitation message. From here you can either click Send to send the email invitation and survey as is to your attendees, or click Edit Message below the preview to edit your message or modify your survey. To edit the email, click Edit in the compose message window that appears and edit the custom HTML of the invitation. To edit your survey template, click the design tab to access the design builder.
Sending a New Survey

This option lets you create a brand new survey from scratch in your SurveyMonkey account and send it to your attendees. By default your email invitation has your attendees as recipients and is named after your event.

To send a new survey to your attendees:

  1. In your Eventbrite account, select the event whose attendees you’d like to send a survey to and click SurveyMonkey in the extensions list. If you haven’t already installed the extension, do so.
  2. Under Survey Options, select Create a New Survey.
  3. Select whether you want to send your survey to all attendees or only those who have checked in at your event and click Continue.
  4. Eventbrite sends you to your SurveyMonkey account with instructions. Click Continue and create your survey.
  5. When you’re satisfied with your survey, click the Collect Responses tab to send, schedule, or edit your email invitation.
Sending a Copy of an Existing Survey

This option lets you select a survey that already exists in your SurveyMonkey account, copy it, and send that copy, or an edited version of it, to your attendees. By default your email invitation has your attendees as recipients and is named after your event.

To send a copy of an existing survey to your attendees:

  1. In your Eventbrite account, select the event whose attendees you’d like to send a survey to and click SurveyMonkey in the extensions list. If you haven’t already installed the extension, do so.
  2. Under Survey Options, select Copy Existing Survey.
  3. Select whether you want to send your survey to all attendees or only those who have checked in at your event and click Continue.
  4. Eventbrite sends you to your SurveyMonkey account with instructions, click Continue.
  5. Select Edit a Copy of an Existing Survey and select the survey you want to copy from the drop down that appears.
  6. Edit the title of the copied survey and click Let’s Go.
  7. Make changes to the survey under the Design Survey tab..
  8. When you’re satisfied with your survey, click the Collect Responses tab, select Track Your Survey Respondents, and click Next.
  9. On the Compose Message page, click Import Contacts and select Contacts.
  10. From the groups list that appears, choose the group named after your event and click Import. This adds your Eventbrite attendees as recipients to your email invitation. For more on sending, scheduling, or editing email invitations, see Sending Surveys via Email Invitation .
Invite your Eventbrite attendees to take a SurveyMonkey survey to gather feedback about your event.