Eventbrite & SurveyMonkey

Our Eventbrite integration lets you send surveys to your Eventbrite attendees. Attendees are automatically added as a group in your SurveyMonkey contacts that you can send an email invitation to.

To install the SurveyMonkey extension in your Eventbrite account:

  1. Click SurveyMonkey in the extensions list in the lower left corner of your Event Dashboard in your Eventbrite account.
  2. Click the Install App button and allow permission to access your SurveyMonkey account.

You can send ones of Eventbrite’s survey templates, create a new survey to send, make a copy of an existing survey in your SurveyMonkey account and send that copy, or send an existing survey in your account.

Click below to see instructions for each option:

Sending a Survey Template

This option lets you send one of a four of event-specific survey templates to your attendees using an email invitation. By default your email invitation has your attendees as recipients and is named after your event.

To send an event survey template to your attendees:

  1. In your Eventbrite account, select the event whose attendees you’d like to send a survey to and click SurveyMonkey in the extensions list. If you haven’t already installed the extension, do so.
  2. Under Survey Options, select a survey template. Click Preview to preview the contents of your template.
  3. Select the event whose attendees you want to survey from the events drop down.
  4. Select whether you want to send your survey to all attendee, only those who have checked in at your event, those who are not attending, or those who have a particular ticket type.
  5. Click Send Survey to send your survey. Or, if you would like to edit your email invitation message or the contents of your survey before sending, click Customize Email next to the send survey button. This takes you to the Collect Responses tab where you can edit or schedule your email invitation. Click the Design Survey tab to edit your survey.
Sending a New Survey

This option lets you create a brand new survey from scratch in your SurveyMonkey account and send it to your attendees. By default your email invitation has your attendees as recipients and is named after your event.

To send a new survey to your attendees:

  1. In your Eventbrite account, select the event whose attendees you’d like to send a survey to and click SurveyMonkey in the extensions list. If you haven’t already installed the extension, do so.
  2. Under Survey Options, select Create a new survey.
  3. Select the event whose attendees you want to survey from the events drop down.
  4. Select whether you want to send your survey to all attendee, only those who have checked in at your event, those who are not attending, or those who have a particular ticket type.
  5. Click Continue.
  6. The integration sends you to a page with instructions, click Continue and create your survey.
  7. When you’re satisfied with your survey, click the Collect Responses tab to send, schedule, or edit your email invitation.
Sending an Existing Survey or a Copy of an Existing Survey

You can select a survey that already exists in your SurveyMonkey account, copy it, and send that copy, or an edited version of it, to your attendees. You can also send an existing survey to attendees without making a new copy of it with the Use existing survey option. By default your email invitation has your attendees as recipients and is named after your event.

To send an existing survey to your attendees:

  1. In your Eventbrite account, select the event whose attendees you’d like to send a survey to and click SurveyMonkey in the extensions list. If you haven’t already installed the extension, do so.
  2. Under Survey Options, select either Copy exiting survey or Use existing survey and select the survey you want to use or copy. The Use existing survey option will add an email invitation to the existing survey, the Copy existing survey option makes a copy of the survey you select, names the copy after your event and the send dates, and adds an email invitation collector to the newly created survey.
  3. Select the event whose attendees you want to survey from the events drop down.
  4. Select whether you want to send your survey to all attendee, only those who have checked in at your event, those who are not attending, or those who have a particular ticket type.
  5. Click Send Survey to send your survey. Or, if you would like to edit your email invitation message or the contents of your survey before sending, click Customize Email next to the send survey button. This takes you to the Collect Responses tab where you can edit or schedule your email invitation. Click the Design Survey tab to edit your survey.
Invite your Eventbrite attendees to take a SurveyMonkey survey to gather feedback about your event.

Get Answers Today