Making Responses Anonymous

To collect anonymous responses, edit the below settings before sending out your survey—the default option for every collector type is to store certain respondent information to help you track respondents.

You need to edit each of the collectors you have for the survey separately to make sure all your survey results are anonymous.

If you collected responses before changing the collector options, information from respondents who already took the survey may be stored in survey results.

Web Link Collector

By default, Web Link Collectors record the IP addresses of respondents in survey results.

To turn off IP tracking:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of the collector.
  3. Click Show advanced options.
  4. Click Make Anonymous and choose Yes—your changes are saved automatically.

Email Invitation Collector

By default, Email Invitation Collectors record the IP address and email address of respondents in survey results. If you added the first name, last name, and other custom data to recipients in the collector, this data may also be stored in survey results.

To turn off the storage of IP address, email address, first name, and last name in survey results:

  1. Go to the Collect Responses section of your survey.
  2. Click on the name of the collector.
  3. Go to the Options tab. (If you're using classic Email Invitation, click Change Settings.)
  4. Click Make Responses Anonymous and choose Yes—your changes are saved automatically. (If you're using classic Email Invitation, scroll to Save Email Address in Results? and select No. Then click Save at the top of the page.)

To ensure your results are anonymous, do not add identifiable information in other custom data associated with recipients. This data may be passed through to survey results.

Even if you decide not to store email addresses, you can still keep track of who has or hasn't responded to the survey. From the Recipients tab, display recipients by Responded or Unresponded. This does not show you their survey results—it just lets you see who has or hasn't responded.

Other Collector Types

By default, most collectors record the IP addresses of respondents in survey results.

To turn off IP tracking:

  1. Go to the Collect Responses section of your survey.
  2. Click on the name of the collector.
  3. Click Change Settings from the grey menu on the left of the page.
  4. Scroll to Save IP Address in Results?
  5. Choose No.
  6. Click Save at the top of the page.
To collect anonymous responses, edit the collector options to disable IP address tracking and email address tracking before sending out your survey. You need to edit each of the collectors you have for the survey separately to make sure all your survey results are anonymous.