Web Link Collector

Using a Web Link is the fastest and most versatile way to distribute your survey and collect responses. Post the survey link on social media, email it to respondents using your own email client, print it on a newsletter, and more.

To create a Web Link Collector:

  1. Go to the Collect Responses section of your survey.
  2. Choose Web Link Collector, and click Next. (If you already have a collector for your survey, click + New Collector from the top-right corner of the collector list.)
  3. Review the collector settings below the survey link to control the survey experience or add restrictions to the survey. 
  4. Edit the nickname of the collector by clicking the pencil icon in the dark grey bar at the top left of the page—this nickname does not show to respondents.
  5. Copy the survey link/URL and paste it wherever you'd like. The link will work as long as the collector is open.
TIP! Collector settings have a significant effect on the survey-taking experience, so we suggest reviewing all the options before sending out your survey. For example, if you know respondents will be taking the survey on a shared computer, choose to allow multiple responses per computer.

Survey URL

By default, your survey URL will look something like this, with a string of letters and numbers at the end:

https://www.surveymonkey.com/s/P58B9BX

If you have a professional plan, you can customize the URL ending. If you have a PLATINUM plan or Enterprise subscription, you can also use the white label domain to remove SurveyMonkey branding. If you customize the URL after you send the survey out, both the old link and the new link will work.

Tracking Respondents

By default, Web Link Collectors record IP addresses. You can turn off IP collection in the Make Anonymous section of the collector settings.

If you would like to track respondents, we suggest using an Email Collector. The Email Collector generates a unique survey link for each respondent, which means that each response will be tied to the email address that submitted it.

If you need to track respondents using a Web Link Collector, add required demographic questions to your survey to collect identifying information from respondents.

Your Web Link Collector URL is a public link, meaning that anyone who has it will be able to access your survey and complete it. Web crawlers can also access public links, and may index your survey on a search engine.

If you wish to use a Web Link Collector but do not want the link to be public, consider password-protecting your survey.

The Web Link Collector is the fastest and most versatile way to distribute your survey and collect responses. It will generate a short survey link that you can post wherever you'd like. If you have a professional plan, you can customize the URL ending.