Responses Per Computer

By default, a Collector allows one response per computer. You can choose to allow multiple responses per computer if you want people to take the survey more than once or if you plan to have respondents answering your survey on shared computers, like in a kiosk or computer lab.

Think of a response as a survey submission, no matter the number of questions answered. A respondent might answer 1 or 100 questions in a survey, but as far as the Collector is concerned, that's one survey response.

Multiple Responses Per Computer

To allow multiple responses per computer:

  1. Create a Web Link Collector.
  2. Go to the Collect Responses tab of your survey.
  3. Click the name of the Collector.
  4. Click Responses Per Computer.
  5. Select Allow multiple responses per computer. Your changes save automatically.
  6. Distribute the link however you'd like to start collecting responses.

If respondents are sharing a computer, they can't come back later to finish taking the survey or edit their responses—they need to finish the survey in one sitting. If they try to access the survey again from the same computer, they'll see a new survey to fill out.

Other Collector Types
  • If you're using the Facebook Collector or Website Collector, you'll find the setting to allow multiple responses per computer under Change Settings.
  • The Email Collector doesn't allow multiple responses per computer. If you want respondents to answer the survey more than once, you need to create multiple Email Collectors.
  • The SurveyMonkey Audience Collector also doesn't allow multiple responses per computer. This is to preserve data integrity.
TIP! If your respondents are sharing a computer, you can set your collector to loop the survey back to the beginning upon completion so the next survey is always ready to go. This also works great for manually entering survey responses.

One Response Per Computer

To allow one response per computer:

  1. Create a Web Link Collector.
  2. Go to the Collect Responses tab of your survey.
  3. Click the name of your Web Link Collector.
  4. Click Responses Per Computer.
  5. Select Allow one response per computer. Your changes save automatically.
  6. Distribute the link however you'd like to start collecting responses.

Cookies must be enabled on the respondent's browser for this setting to work properly on a Web Link Collector. The cookie remembers the survey was taken from that browser. If someone tries to access the survey again on that browser using the same link, they'll see your survey completion option. However, if a respondent's browser is set to dump cookies each time it's closed, then they can access the survey multiple times.

When allowing only one response per computer, you can choose to allow respondents to re-enter the survey at any time to update their responses.

Other Collector Types
  • The Email Collector always allows only one response total per link. The email message containing the URL is link-related and not cookie-related.

By default, a collector allows one response per computer. You can choose to allow multiple responses per computer if you want people to take the survey more than once or if you plan to have respondents answering your survey on shared computers (like in a kiosk or computer lab).