Responses Per Computer

By default, collectors allow one response per computer. For some collector types, you can choose to allow multiple responses per computer if you want people to take the survey more than once or if you plan to have respondents answering your survey on shared computers, like in a kiosk or computer lab.

Think of a response as a survey submission, no matter the number of questions answered. A respondent might answer one or a hundred questions in a survey, but as far as the collector is concerned, that's a single survey response.

Multiple Responses Per Computer

You can allow multiple responses computer when using a Web Link Collector.

To allow multiple responses per computer:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of the collector and access the collector options.
  3. Click Responses Per Computer.
  4. Select Allow multiple responses per computer. Your changes save automatically.

When allowing multiple responses per computer, options to edit responses are limited. If you allow editing, the respondent will not be able to update existing responses after submitting the survey. If they try to access the survey again from the same computer, they'll see a new survey to fill out.

Facebook Collector and Website Collector: You'll find the setting to allow multiple responses per computer under Change Settings.

TIP! If respondents are sharing a computer, set your collector to loop the survey back to the beginning upon completion so the next survey is always ready to go. This also works great for manually entering survey responses.

One Response Per Computer

By default, collectors allow one response per computer.

Web Link Collector: Cookies must be enabled on the respondent's browser for this setting to work properly. The cookie remembers the survey was taken from that browser. If someone tries to access the survey again on that browser using the same link, they'll see your survey completion option. However, if a respondent's browser is set to dump cookies each time it's closed, then they can access the survey multiple times.

Email Invitation Collector: You can only collect one response per email address, so there isn't an option to allow multiple responses per computer. If you want respondents to answer the survey more than once, you need to create multiple Email Invitation Collectors.

Targeted Audience Collector: In order to preserve data integrity, you can only record one survey response per Contribute profile, so there isn't an option to allow multiple responses per computer.

By default, a collector allows one response per computer. You can choose to allow multiple responses per computer if you want people to take the survey more than once or if you plan to have respondents answering your survey on shared computers (like in a kiosk or computer lab).