XLS (Excel) Exports

With a professional plan, you can export your survey results as an XLS or XLS+ export and open your survey results in Excel. See example exports »

To export your survey results:

  1. Go to the Analyze Results section of your survey.
  2. Click Export All at the top of the page.
  3. Select an export type: All Summary Data or All Responses Data.
  4. Choose XLS, select your export options, and click Export.
  5. Under EXPORTS in the left sidebar, click the export to download the file to your computer. Exports are stored here for 14 days.

All Summary Data

Summary Data exports organize survey results by question. Depending on question type, the XLS export includes presentation-ready tables with:

  • The text of the question and answer options
  • The response count and percentage per answer choice and a corresponding chart
  • The number of respondents who answered and the number who skipped the question

Make sure to select include open-ended responses when exporting to see answers from Comment Boxes, Textboxes, or questions where Other was an answer option or comment field.

All Responses Data

Responses Data exports organize survey results by respondent. The XLS export includes a spreadsheet where each row contains the answers from a given respondent, allowing you to do your own analysis in Excel. The question type determines how the data is reported in the spreadsheet.

In the majority of cases, the XLS export should fulfill your needs. You may want an XLS+ export if you're importing the data into an advanced statistical or analytical software.

Spreadsheet Organization

This information will help you get started reading the spreadsheet:

  • Row 1 has headers for each column. The full list is below.
  • Questions with multiple answer choices allowed list each choice in separate columns in row 2.
  • Each row from row 3 on contains the responses from a particular respondent. The last response received is listed first in row 3.
  • The answer choice appears in the cell if the respondent selected it. If they did not select it, the cell is blank.
  • If your data cannot fit within 255 columns, the spreadsheet will be broken up into multiple files.

The columns are organized in the following way:

Column Definition
ARespondent IDThe unique number associated with the respondent.
BCollector IDThe unique number for the collector (useful if you have multiple collectors).
CStart DateTime stamp when the respondent accessed the survey.
DEnd DateTime stamp when the respondent submitted or last modified the survey.
EIP AddressThe respondent's IP address, if you used IP tracking.
FEmail AddressAvailable if you used the Email Invitation Collector.
GFirst NameAvailable if you added this to the contact and used the Email Invitation Collector.
HLast NameAvailable if you added this to the contact and used the Email Invitation Collector.
ICustom 1Available if you added this to the contact and used the Email Invitation Collector.
JQuestion 1The first question of your survey.

Condensed Columns vs. Expanded Columns
  • Condensed: Displays the answer chosen in a single column. This only affects questions with a single answer choice allowed.
  • Expanded: Displays one column for every answer choice. This is how questions with multiple answers allowed are displayed whether Condensed or Expanded is selected.
Actual Answer Text vs. Numerical Value
  • Actual Answer Text: Displays answer choices in the spreadsheet exactly as they're written in the survey design.
  • Numerical Value: Converts answer choices to numerical values, assigning 1 to the first answer choice in the list, 2 to the second answer choice in the list, and so on. If you added Other as an answer choice, it is assigned 0. For Rating questions, the weighted value assigned in the survey design is used. You'll need to build your own key to see which answer choice belongs to which assigned number.
TIP! Need help with the spreadsheet? Read more about troubleshooting exports.
Export your survey results to an Excel spreadsheet. The All Summary Data export includes data tables with response counts and percentages per question.