- Classic Design
- New Design
Classic and New DesignD
Classic Design is our original survey design tool. New Design is our new survey design tool that is currently in beta.
Which version am I using? »
SurveyMonkey's question types range from closed-ended to open-ended formats. The types of questions used in a survey determine how the data is presented in the analyze section.
Example Question Types
Note: This video is only available in English.
- Click Create Survey in the upper right-hand corner.
- In the Edit Survey mode, click Add Question.
- Choose a question type from the drop-down menu in the question builder.
- Enter the text for the question and answer choices.
- Click Save & Close or Save & Add Next Question to save it.
Available Question Types
- Multiple Choice (Only One Answer Allowed)
- Multiple Choice (Multiple Answers Allowed)
- Matrix of Choices (Only One Answer Per Row)
- Matrix of Choices (Multiple Answers Per Row)
- Matrix of Drop-down menus
- Single Textbox
- Multiple Textboxes
- Comment/Essay Box
- Numerical Textboxes
- Demographic (U.S. or International)
- Date and/or Time
Other Question Types:
- Sort/Randomize answer choices
- Add Comment Field
- Validate Text
- Require Answer to Question
- Change Question Size and Placement
- Font Types and Formatting
- Bold, Italics, bullets, HTML, etc.
Saving the Survey
Clicking Save Changes in the question builder automatically saves the survey. If you log out and return later, just click the Design icon next to the survey title to enter the Edit Survey mode again.
Edit a question by clicking Edit Question. NOTE: Editing is limited for questions with responses.
- Can I edit the survey after collecting responses?
- How to add page breaks and modify a page description?
The difference between these show within the analysis. Rating questions assign weighted values to the answer choice columns, and they produce a Rating Average in the Analyze section. Matrix of Choices questions do not have this functionality.
To view an example of each question type before you add it to your survey, hover over any question type in the BUILDER section of the left sidebar in the Design Survey section. To add a question, drag and drop it onto the survey.
|Multiple Choice||Ask your respondent to choose one answer (or multiple answers) from your list of answer choices.|
|Dropdown||Provide a dropdown list of answer choices for respondents to choose from. Use the dropdown question when you need to ask a multiple choice, single answer question but want to save space.|
|Matrix/Rating Scale||Use a Matrix/Rating Scale question if you want respondents to evaluate one or more row items using the same set of column choices. You can set the matrix question to collect multiple answers or only one answer per row. You also have the option to turn the matrix question into a rating scale when you want to assign weights to each answer choice.|
|Ranking||Ask respondents to rank a list of options in the order they prefer using numeric dropdown menus or drag-and-drop.|
|Net Promoter® Score||Ask your customers the Net Promoter® Score question to measure customer satisfaction with your organization, brand, product or service. We'll calculate your score automatically when you analyze your results.|
|Single Textbox||Add a single textbox to your survey when you want respondents to write in a short text or numerical answer to your question. You can also specify answer length, and require and validate a number value, date format, or email address.|
|Multiple Textboxes||Collect multiple short text or numerical answers with a single question. You can also specify answer length, and require and validate a number value, date format, or email address.|
|Comment Box||Use the comment or essay box to collect open-ended, written feedback from respondents.|
|Contact Information||Use this question type to collect a respondent's relevant contact information, including name, address, email, and phone number.|
|Date/Time||Ask respondents to enter a specific date and/or time.|
|Text||Insert additional text to your survey design to provide extra context or description to your respondents.|
|Image||Insert an image into your survey by uploading an image file or specifying the URL of an image on the web.|
|Text A/B Test||Learn how respondents react to two or more different text passages. Enter the text variables you want to compare, then specify the percentage of respondents who see each message.|
|Image A/B Test||Learn how respondents react to two or more different images. Provide the images to compare, then specify the percentage of respondents who see each one.|
Question Bank contains hundreds of questions created and certified by our very own survey methodologists. Using Question Bank minimizes bias and gives you the most accurate responses to your survey questions.