Thank You Page

With a professional plan, you can add a custom Thank You Page at the end of your survey.

To add a custom Thank You Page:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of the collector and access the collector options. You may need to click Show advanced options.
  3. Click Thank You Page.
  4. Click the toggle to turn it on.
  5. Customize the message. You can use basic HTML to format the text. Your changes save automatically.

The Thank You Page option is active when taking a survey through a collector, like a Web Link or Email Invitation. When you preview your survey from the Design Survey section, you won't see the Thank You Page setting.

TIP! If you're using more than one collector to distribute your survey, you need to set up a Thank You Page for each collector.

Thank You Page is Turned On

Respondents see your Thank You Page after clicking the Done button at the end of your survey. The format of the Thank You Page matches your survey's theme.

After clicking the secondary Done button on your Thank You Page, respondents see your Survey End Page.

Survey responses are submitted when a respondent clicks the Done button on the last page of your survey—respondents don't need to click the Done button on the Thank You Page to submit their responses.

Thank You Page is Turned Off

After clicking the Done button at the end of your survey, respondents see your Survey End Page.

Respondents Can't Access My Survey

If respondents are taken directly to the Thank You Page when clicking your survey link, this is because they already submitted a response.

If your survey allows only one response computer, respondents who try to access the survey again see the following notification: You have already taken this survey.

To allow respondents to re-access the survey:

Removing SurveyMonkey Branding

You can remove SurveyMonkey branding that may appear as a part of the Survey End Page if you're using the white label domain (research.net) on your collector.

You may also need to remove the SurveyMonkey footer from your survey design.

You can add a custom Thank You Page at the end of your survey. If you're using more than one collector to distribute your survey, you need to set up a Thank You Page for each collector.