What is Skip Logic?
Skip Logic directs respondents through different paths in a survey based on Question or Page Logic. This article discusses the main principles of how it works and includes links to a simple example and advanced tutorials. Skip Logic is available in all paid plans.
Skip Logic Key Features:
- Logic can only be applied on the Multiple Choice and single-row Rating Scale question types.
- It's a one-to-one relationship.
- Only move respondents forward. Skipping back in the survey could create an endless loop and will just overwrite the page of answers.
- With Question logic in place, you can force respondents to jump to a specific question on another page.
- With Page logic in place, you can force respondents to jump to a specific page in the survey.
- Decide your logic objectives to determine how you want to end the survey for respondents.
- Consider creating a map of your skip paths on paper first. Next, based on your paper outline, create the pages in SurveyMonkey according to the skip paths. Once your pages are created in our tool, go ahead and add your questions to them. Finalize the design by adding the skip logic.
Logic Application Examples:
Data Integrity Notification:
For logic paths, you must ALWAYS move respondents forward. Skipping respondents back to a page they already answered only overwrites their original responses on that page. It does NOT submit a new response. We cannot guarantee the integrity of your data if you design logic in this manner.To remove the Previous button from the design, please click here to learn how.
Common Customer Questions:
1. What is a one-to-one relationship?
It is best to use the Multiple Choice (one answer allowed) or a single-row Rating Scale question type when using skip logic. If you apply different logic paths to each answer choice and allow respondents to pick multiple answers, the survey won't skip correctly since logic only follows one path. It will not take the respondent through a series of pages/questions if multiple answers are selected. For example, if you wanted to have respondents select multiple answer choices and ask followup questions about each in separate sections, this would have be configured as a series of single-answer questions.
If you do have a series of topics you need to route respondents to followup sections on, you'll want to format this not as a multiple-answer question (i.e., Please choose all the seminars you attended) and instead as a single-answer question like "Did you attend the X seminar? Yes or no." You can then route the logic accordingly.
2. What is Page vs. Question Logic?
- Question Logic: Pick the question on a page to skip respondents to. The previous questions on that page will be hidden. Note: Question Logic overrides the Page Logic if both are active on the same page.)
- Page Logic: Pick the page to skip respondents to. This option is good for moving groups through different paths and to sync your groups back together at a common page.
To learn more about when to use either one, visit: Question vs. Page Logic.
3. How is logic triggered for a respondent?
When a respondent clicks Next on the bottom of a survey page, it jumps the respondent to the specified question or page. Note: When you have skip logic applied on your survey, then in the preview mode or in the live survey mode (for respondents), we automatically renumber the survey according to the skip paths. This only happens when the numbering is set to the option of "Number questions over entire survey".
3. How should I end respondents - can I have multiple end pages?
Consider the following options based on your logic objectives:
- Disqualify Respondent option: Direct respondents to a disqualification page that you can customize. To learn more, visit: How do I create a consent form or disqualify respondents from a survey?
- End of Survey option: When adding Question Logic, you can select a specific answer choice to end the survey and exit the respondent at that point. This activates the Survey Completion option.
- Thank You Page feature: The ending page of a survey is the actual last page in the Edit Survey mode. If you have added a Thank You page to the collector, you can't add skip logic to go to that Thank You page. Your respondents will end on the last page of the design and then move to the Thank You page.
Tip! Presentation of Data:
If you are directing respondents to different surveys within one design, all responses are combined in the Analyze section. You may want to create a filter to look at the responses associated with a specific path; or a custom report to drill down on a segment of the survey.
Example: You have one initial question asking respondents which survey (or in this example, which language), then you can create a Filter by Response.
- Pick that language question in the filter query with the answer choice of English.
- When that filter is active, you will only see the respondents who picked the English survey.
- Export the data with that filtered applied. Only those responses for the English survey will be exported. To read more, please click here.