Making Responses Anonymous

The default option for every collector type is to store certain respondent information to help you track respondents.

To collect anonymous responses, edit the collector options before sending out your survey. If you have multiple collectors, you need to edit each collector separately to make sure all your survey responses are anonymous.

If you choose to make responses anonymous, collector data which makes your respondents personally identifiable will not be included in your survey results. However, if you collected responses before changing the collector options, information from respondents who already took the survey may be stored in survey results.

Web Link Collector

By default, your survey results will include the IP addresses of respondents.

To turn off IP tracking:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of the collector.
  3. Click Show advanced options.
  4. Click Make Anonymous and choose Yes. Your changes are saved automatically.

Email Invitation Collector

By default, your survey results will include the name, email address, and IP address of each respondent. You can stop storing this information by turning on Anonymous Responses.

To turn on Anonymous Responses:

  1. Go to the Collect Responses section of your survey.
  2. Click the name of the collector.
  3. Go to the collector options. If you've already sent an invitation, go to the Options tab. When sending your first invitation message in the collector, you'll choose collector options after composing your message.
  4. Click Anonymous Responses and choose On. Your changes are saved automatically.

To ensure your results are anonymous, do not add identifiable information in other custom data associated with recipients. This data may be passed through to survey results even when Anonymous Responses is turned on.

TIP! You can still keep track of who has or hasn't responded to your survey from the Recipients tab. Display recipients by All responded or Did not respond. This does not show you their survey results—it just lets you see who has or hasn't responded.

Other Collector Types

By default, most collectors record the IP addresses of respondents in survey results.

To turn off IP tracking, go to the collector options for your collector and look for the setting Make Anonymous or Save IP Address in Results?

To collect anonymous responses, edit the collector options to disable IP address tracking and email address tracking before sending out your survey. You need to edit each of the collectors you have for the survey separately to make sure all your survey results are anonymous.