Making Surveys Anonymous

To collect anonymous responses, edit the below collector settings before sending out your survey—the default option for every collector type is to store certain respondent information to help you track respondents.

If you collected responses before changing the collector settings, information from respondents who already took the survey may be stored in the survey results.

To make sure all your survey results are anonymous, you need to edit each of the collectors you have for the survey separately.

Web Link Collector

By default, Web Link Collectors record the IP addresses of respondents in survey results.

To turn of IP tracking:

  1. Go to the Collect Responses section of your survey.
  2. Click on the name of the collector.
  3. Click Show advanced options.
  4. Click Make Anonymous.
  5. Choose Yes—your changes are saved automatically.

Email Invitation Collector

By default, Email Invitation Collectors record the email address and IP address of respondents in survey results.

To ensure you don't record email addresses and IP addresses:

  1. Go to the Collect Responses section of your survey.
  2. Click on the name of the collector.
  3. Click Change Settings from the grey menu on the left of the page.
  4. Scroll to Save Email Address in Results?
  5. Choose No. This will simultaneously prevent the recording of IP addresses and email addresses in the survey results.
  6. Click Save at the top of the page.

To ensure survey results are completely anonymous, do not add metadata (first name, last name, or custom data) to recipients. Copy and paste only email addresses into the collector and make sure to select not to save email addresses in results.

Even if you decide not to store email addresses, you can still keep track of who has or hasn't responded to the survey. Click Recipients from the grey menu on the left of the page and display by Responded or Unresponded. This does not show you their survey results—it just lets you see who has or hasn't responded.

Other Collector Types

By default, most collectors record the IP addresses of respondents in survey results.

To turn off IP tracking:

  1. Go to the Collect Responses section of your survey.
  2. Click on the name of the collector.
  3. Click Change Settings from the grey menu on the left of the page.
  4. Scroll to Save IP Address in Results?
  5. Choose No.
  6. Click Save at the top of the page.
To collect anonymous responses, disable IP address tracking and email address tracking in the Collector settings before sending out your survey