Embedding Your Survey on a Website

Website Collectors allow you to collect survey responses from people who visit a page of your website. You can embed a survey into a webpage or have the survey or a survey invitation pop up when people visit a specific page. All you need to do is copy and paste a small script into the HTML of the webpage.

To create a Website Collector:

  1. Go to the Collect Responses section of your survey.
  2. Choose Website Collector and click Next. (If you already have a collector for your survey, click + New Collector from the top-right corner of the collector list.)
  3. Choose a website survey type: Embed, Invitation Popup, or Survey Popup.
  4. Edit the Display Options and click Save. If you don't click save, your collector status will remain NOT CONFIGURED.
  5. Click Change Settings and Change Restrictions from the grey menu on the left to customize the collector options.
  6. Click Website Collector from the grey menu on the left to preview the survey.
  7. Copy and paste the website code into your web page. Do not edit the code!

Website Survey Types

Click a website survey type below for more information:

Embed

The Embed Website Collector allows you to place your survey directly into a page on your website. Anyone who visits the page will see the survey. Important things to note:

  • Hide survey once completed or closed: You can select this under Display Options. The survey doesn't close or disappear from the webpage when the response is submitted—respondents see a thank you message. The survey doesn't load again on that browser unless the respondent clears their cookies.
  • Survey completion option: When using an Embed Website Collector, there is no survey completion option in the collector settings, so you can't redirect respondents to a webpage or close the survey window upon completion. This is to avoid nesting pages since the survey is embedded in your webpage.
Invitation Popup

Invitation Popups opens a browser window with an invitation to take your survey when someone visits a specific page on your website. The invitation gives people the option to take the survey Now, Later, or Never.

  • Now: The survey opens in the window.
  • Later: We place a cookie in the respondent's browser that prevents the invitation from popping up again for one hour.
  • Never: The invitation will not pop up again when the webpage is accessed on the same browser.

Pop-ups use cookies to prevent the invitation window from appearing if someone has already answered or declined a survey. If someone visits your site using a browser that blocks cookies or third-party cookies, there is no way to remember whether they have taken the survey or if they clicked Never.

Under the Display Options, you can decide how often you'd like the survey to pop up based on page visits. For example, if you set the frequency to pop up every 1 visitor(s), the survey pops up each time someone visits the page.

Survey Popup

Survey Popups open a new browser window with your survey when someone visits a specific page on your website. A new browser window containing the survey opens automatically when a person visits that page.

Under the Display Options, you can decide how often you'd like the survey to pop up based on page visits. For example, if you set the frequency to pop up every 1 visitor(s), the survey pops up each time someone visits the page.

If you select continue to pop up until respondent completes survey, we'll place a cookie on the respondents browser so we know not to pop up the survey after they complete it.

Wordpress

You can add your survey to a wordpress.org (not wordpress.com) page using the Embed website survey type. Under Display Options, select Support WordPress (use an iframe). You must be an administrator (or a super admin if you have a multi-site wordpress.org network) to add the iframe code.

Website Collectors allow you to collect survey responses from people who visit a page of your website. You can embed a survey into a webpage or have the survey or a survey invitation pop up when people visit a specific page using a short code snippet you copy and paste into your webpage.